Program Complaints Division (PCD)
The Program Complaints Division (PCD) mission is to independently and objectively investigate complaints that allege discrimination in United State Department of Agriculture’s conducted and/or assisted programs and activities
What We Do
The investigative phase is an impartial process to determine the facts and evidence surrounding a complaint. The purpose of the investigation is to establish a fact-based, evidence-supported record of:
- Actions and circumstances that led the complainant to believe that he or she was the victim of discrimination; and
- Actions and circumstances that might explain the action of the agency alleged to have discriminated.
Types of Programs Investigated:
Federally Conducted” and “Federally Assisted” Programs
- Conducted programs and activities occur where the benefit or service is provided directly to the Beneficiary by the USDA agency.
- Assisted programs are those that involve Federal financial assistance to a recipient who in turn provides the benefit or service to the Beneficiary. The Recipient receives funding to distribute to the Beneficiary.
Secured Fax: SM.OASCR.dcwa2.efax1665
Efax number : 1-833-256-1665